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Просмотр инструкции струйного принтера HP Photosmart A320, страница 9
Printing problems
Paper does not feed into the printer correctly.
Solution:
• Make sure that the paper-width guide fits close to the edge of the paper without
bending the paper.
• There may be too much paper loaded in the input tray. Remove some paper and
try printing again.
• If sheets of photo paper stick together, try loading one sheet at a time.
• If you are using the printer in an extremely high- or low- humidity environment,
insert the paper as far as it will go into the input tray, and load one sheet of photo
paper at a time.
• If you are using photo paper that is curled, place the paper in a plastic bag and
gently bend it in the opposite direction of the curl until the paper lies flat. If the
problem persists, use paper that is not curled.
• The paper may be too thin or too thick. Try using HP-designed photo paper.
The image printed at an angle or is off-center.
Solution:
• The paper may not be loaded correctly. To find information on paper loading, see
“
Find more information” on page 11.
• The print cartridge may need to be aligned. To find information on aligning the
print cartridge, see
“Find more information” on page 11.
The paper jammed while printing.
Solution:
• If the paper came part way through the front of the printer, gently pull the paper
towards you to remove it.
• If the paper did not come part way through the front of the printer, try removing it
from the back of the printer:
• Remove the paper from the input tray.
• Gently pull the jammed paper to remove it from the back of the printer.
• If you cannot grasp the edge of the jammed paper to remove it, try the following:
• Turn off the printer.
• Turn on the printer. The printer checks for paper in the paper path and will
automatically eject the jammed paper.
• Press OK to continue.
TIP: If you experience paper jams while printing, try loading one sheet of photo
paper at a time. Insert the paper as far as it will go into the input tray.
Printing problems 9
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